We can provide remote support during scheduled sessions with a member of our team.

*The following applies to machines with Windows 10 installed ONLY

You will be instructed by one of us to open Quick Assist. You can do this by holding the Windows key, the Control (CTRL) key and the Q key simultaneously. Alternatively, you can access Quick Assist by searching for it using the searchbar on your taskbar and this will be located at bottom left corner of your device's screen. For more info on Quick Assist. For more info on Quick Assist, click here.